I don't know how long Apple's had these pages up, but they're great starting points when troubleshooting: http://www.apple.com/support/xserve/ http://www.apple.com/support/airport/ http://www.apple.com/support/powerbook/ http://www.apple.com/support/powermac/ http://www.apple.com/support/macmini/ http://www.apple.com/support/displays/ http://www.apple.com/support/emac/ http://www.apple.com/support/ipod/ http://www.apple.com/support/ipodshuffle/ These are the ones I found, there may be more. -Neil