I've managed to wake up the printer, and it's working just fine now! Long story short ~ problem all over! WRT the fax machine, it's receiving faxes well, but won't send any. sighhh. I guess that's for tomorrow. One-a-day is not all that bad... <g> keith Keith Whaley wrote: > I have a PowerMac MDD G4 Tower model, 1.25 Ghz, OS 10.3.8. > I also have a brand new Canon bubble jet iP 3000 printer. > Everything is working fine, up to the completion of the printer driver > installation. > It will NOT quite install! Stops and spins the beach ball at aomething > like 99% installed. It just keeps going... > Finder Menu bar/Apple/About This Mac/More Info/Hardward Overview shows a > Canon USB printer, so it recognizes it's online, but... > > I spent almost ¾ hours with a Canon Mac tech support person today at > the Canon support facility, and after all the shenanigans, the driver > still wouldn't work. > Sighing, she finally suggested I call Apple to see how they could help me. > I was under the opinion that Apple didn't do that sort of customer > service anymore. > > Who knows a phone number I can call where I can get some real info, > Apple or not? I expect I'll have to pay for it, but...I need a working > printer... > > Any assistance appreciated! > > keith whaley > Los Angeles > > When I solve this printer problem, I have a FAXstf application, > operating with Apple's inboard modem, that won't send anymore. Also new > to me, it sent once, on installation, and then stopped sending. No clue > why. I need that too! Oh well...