Thanks to everyone for the input...especially to James for saying that I should charge triple. I had already prepared my self to recreate the document...but I was stuck on the actual viewing of the document, and pulling out the logos and pics. I'm going to run down to Kinkos and pray that they can open it, so I can at least get a printed copy. Somehow I failed to consider that option. Thanks again...at least I know it's not just me. Darn Microsoft. On a side note, has anyone ever seen a website done in Publisher. It's a nightmare. I"m all for giving people tools to do their own web design, but I wish that they were at least quality tools. Samantha On Mar 11, 2005, at 3:54 AM, James S Jones wrote: > Publisher is the worst piece of software ever released by a legitimate > vendor. You should charge your clients at least triple you usual rates > to work in it.