For a week now I'm trying to contact Intego. I can send them an e- mail, but don't get a reply. I tried for the second time Personal Backup X4 but got an error. I de- and re-installed but the error is still there. I've send a mail to the US several times, then to the Europe headquarters but no luck so far. Is there another program I can use to backup an HD? I just upgraded from X3. Paul Moortgat