Only the 'support' 3 times, not contact. Paul Moortgat On 16 Nov 2005, at 18:48, keith_w wrote: > Paul Moortgat wrote: >> For a week now I'm trying to contact Intego. I can send them an >> e- mail, but don't get a reply. I tried for the second time >> Personal Backup X4 but got an error. I de- and re-installed but >> the error is still there. >> I've send a mail to the US several times, then to the Europe >> headquarters but no luck so far. >> Is there another program I can use to backup an HD? I just >> upgraded from X3. > > > Hi Paul, > > I suppose this is a foolish question, but have you accessed the > *contact* and *support* areas on their web site, at > > http://www.intego.com/home.asp > > ? > > keith whaley