On 9 Jan 2006, at 23:39, Philip J Robar wrote: > > .... Even though hard disk failures are so rare that most consumers > will never see one... * cough * Maybe I don't have an objective view on this because I see hard-drive failures on my customers' machines all the time. But I'd caution any of them that failure of a hard-drive is FAR too likely and the data loss can be, at the least, quite inconvenient. I mostly have home customers, so the most common concerns these days are the sentimental value of family photos and important emails related to work / business / employment. Data loss is rarely irretrievable, but can be costly & take a few days - it's not cost-effective compared to simply backing-up your data but nevertheless so many of us (myself included) are lax about that. I have to concede that the last (and only) time a hard-drive has physically failed on me with data loss was over 5 years ago but on that basis, and from what I'm seeing in my work, I'd estimate the average user to experience severe data loss due to hard-drive failure at least once a decade. Stroller.