[X4U] Help is not working

[Lee Licata]

Daly and Randy,

Thank you for these hints.

Daly, your suggestions did the trick.
Randy, thanks for the links! I save them as I know that this will  
happen again.

Sincerely,

Lee
Ankara

___________________________________
Message: 4
Date: Sun, 12 Mar 2006 10:58:41 -0800
From: Daly Jessup <jessup at san.rr.com>
Subject: Re: [X4U] Help is not working

At 8:44 PM +0200 3/12/06, Lee Licata wrote:
> I apologize in advance. I know this topic was discussed, but I just
> cannot remember the solution.
>
> My "help" is broken.
>
> I went to Ichat help and typed in a search item.
>
> The help topic came up. When I clicked on it, it did NOT go to the
> help topic but went back to the main opening page.

What I did recently to solve "missing help" was to go to
~/Library/Caches/ and delete com.apple.help.ui, and then go to
~/Library/Preferences/ and delete com.apple.help.plist and
com.apple.helpviewer.plist.

That fixed it for me. That was all I could remember of others' more
technical suggestions. But maybe this is enough to get you going
again?

Daly
__________________________________________________
Message: 7
Date: Sun, 12 Mar 2006 15:16:10 -0800
From: Randy B.Singer <randy at macattorney.com>
Subject: Re: [X4U] Help is not working

Lee Licata said:

> My "help" is broken.


That's not an uncommon problem.

Start here: <http://docs.info.apple.com/article.html?artnum=25667>

Then, if that doesn't work try: <http://docs.info.apple.com/ 
article.html?artnum=107013>

More in-depth suggestions: <http://www.thexlab.com/faqs/helpviewer.html>

Randy B. Singer
Co-Author of: The Macintosh Bible (4th, 5th and 6th editions)