On 21 Oct 2006, at 22:20, Karlene Goodman wrote: > ... Mail opens then starts to download > (spinning thing) then quits unexpectedly. I don't even get an error > message. If the "spinning thing" looks like a beach-ball then it actually isn't the Mail program indicating that is downloading, but the Mac operating-system indicating that a program is hung & not responding. If the spinning thing is actually within Mail itself then the problem may be a corrupt message on the pop server, but if it's the beach- ball of death then I'd be inclined to think that a corrupt message in Mail's store is to blame. Try creating another user account in OS X (System Preferences > Accounts) logging in as that user & setting up that POP3 account in Mail as that user. Are you able to download mail now? Stroller.