[X4U] Recent Mac Java update kills the one Java applet I use knowingly; HELP?????

[Nancy L Spoolman]

Jim,

Go into your utilities folder / Java folder / J2SE 5.0 / Double click  
on Java Preferences and change it back to the Java 1.4.2.

That should help. It did for our Campus Student information System.

If not, download the latest Firefox and it somehow takes care of it.

Nanc


On Feb 27, 2007, at 4:27 PM, Jim Robertson wrote:

> I'm a nephrologist (kidney doc). I do remote SSL access to the  
> Kaiser Health
> Plan's "Health Connect" electronic medical record from my dialysis  
> treatment
> center (which is not a Kaiser facility and therefore not on their  
> intranet),
> to order meds, retrieve lab information, etc., for our patients who  
> are
> Kaiser Health Plan members.
>
> On February 15, Apple released a Java update. Since I installed it  
> on my
> MacBook Pro, if I try to log on to Health Connect, I'm able to use my
> SecureID token to log on to Kaiser's Citrix server, but once the  
> applet
> begins loading a brief burst of Java errors appear, to wit:
>
> java.net.SocketException: Socket is not connected
>     at java.net.Socket.getInputStream(Socket.java:764)
>     at com.neoteris.NeoterisSocket.getInputStream(Unknown Source)
>     at com.citrix.client.module.td.tcp.TCPTransportDriver.u(Unknown  
> Source)
>     at com.citrix.client.module.td.TransportDriver.run(Unknown Source)
>     at java.lang.Thread.run(Thread.java:613)
>
> I called the Kaiser National Help Desk. The support staff told me  
> "yeah, the
> Macs are having problems since Apple updated their Java client; one  
> doc was
> able to get a "patch" from Apple to take him back to an earlier  
> version of
> the Mac operating system so the new Java client would work."
>
> I responded that I thought it FAR more likely that this "patch" was  
> probably
> some tool that reverted Java to the previous version, since it  
> didn't break
> because of an OS update but because of a Java update, but I haven't  
> the
> foggiest idea how to contact someone at Apple that might be able to  
> help me,
> and Kaiser National Help Desk clearly think they've met their  
> obligation;
> i.e., it's Apple's fault, and if you'd only use a REAL business  
> computer
> you'd be just fine (meaning a Windows box, of course, and I must  
> admit that
> when I log on from Boot Camp/Win XP the whole thing is MUCH  
> snappier than it
> ever was from the Mac OS with Apple's old Java).
>
> Can anyone steer me in the direction of some real help from Apple?  
> I don't
> have Applecare on any of my many Macs, so I think any telephone  
> support
> would not be free, and unless I manage to get to the right person I  
> doubt
> any "help" I get would actually be at all helpful. I've checked the  
> Support
> knowledgebase at Apple's website. It seems the latest Java update  
> (released
> 2/15/07) primarily addressed the change in daylight savings time,  
> but the
> description says there were other fixes as well. Nothing is offered  
> about
> removing the update.
>
> Any suggestions would be VERY welcome.
>
> Jim Robertson
> -- 
>
>
>
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