My daughters Beige G3/500, 768 MB RAM, OS 10.2.8 is making her and my life crazy again. I bought her a first generation iShuffle and loaded the software, updated iTunes and followed the instruction. She loaded about forty songs into iTunes from different CD's and uploaded to the iShuffle with no problem. A couple of days ago she uploaded about 15 more songs to the iTunes library and then hooked up the iShuffle, it did not readily show up on the desktop and when it did the last letter in it's name was some unknown letter / character that looked like a trapezoid. I clicked Autofill and it said updating complete but none of the new songs were added. I added 5 songs to the library myself with the same result. Reasonable suggestions welcome, Do a hard reset on the Shuffle and start over (the only thing you'll have to do is re-enter its name)? Craig