On Dec 12, 2008, at 7:49 AM, zapcat wrote: > a friend of mine and I were comparing notes the other day and we > concluded that apple's quality control seems to be slipping. > > neither of us expects any company to be perfect right out of the > box, but we think that Apple's quality is not at the level we're > accustomed to. Your experience certainly hasn't been shown by market research. While the customer satifaction rating for all computer makers has been going down, for Apple it has been going up: http://www.techspot.com/vb/topic110696.html ___________________________________________ Randy B. Singer Co-author of The Macintosh Bible (4th, 5th, and 6th editions) Macintosh OS X Routine Maintenance http://www.macattorney.com/ts.html ___________________________________________