[X4U] Apple service

[Matt Gregory]

I recently had my first experience with Applecare.  2 months before the APP
ran out my 15" PB G4 stopped recognizing the memory installed in the lower
slot.  I was on the phone for maybe 1 hour going through some steps for the
rep and then she gave me the option of sending it in or taking it to a local
repair shop.  I opted for the latter and all-told had the PB back in working
order in 3 days.  This included 1 extra night where I couldn't pick it up
because the shop had closed early, so it should have been 2 days.
I was quite pleased with the service I got from Apple.  The repair shop
seemed to do a fine job, but I'm sure they won't get any repeat business
from me.

matt.



On 2/5/08, Paul Moortgat <paul.moortgat at pandora.be> wrote:
>
> After hesitating I ordered an imac.  On the site it says 3-5 days free
> delivery.  At the end It's 14 days, but it's still free.
> When I ordered leopard I got one with a French booklet in it.  I don't
> read it, but it's not my language.  After several phone calls I was
> told that nothing could be done.  One joker told me to buy a new one.
> But I still prefer Apple over PC.
>
> Paul Moortgat
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