On Jul 17, 2008, at 5:02 PM, Jeff Johnson wrote: > That's been an ongoing question for a long time. I was in a CompUSA a > a few years ago and watched as a salesperson bungled an iMac sale to > an older couple. He wandered off and I jumped in, providing them with > some informations besides "I think so" or "Boy, I have no idea." They > bought the computer. No commision for me either! > > I hope you informed the guys supervisor. This is not really a "Mac" issue per se, IMO. It is poor salesmanship period. If you don't know you find someone that can, I don't care if you are a car or shoe salesman you always do right by the customer even if it looses you a sale. Ed