[X4U] Ichat Av behind a firewall

[Michael Elliott]

Hi Jesse,

Sorry to come in so late on the conversation.

Do you have more than one computer running behind your firewall  
router?  (I would assume you do).  If so, I think it might be helpful  
to not only open the appropriate ports, but also to forward them to  
the IP address of the computer that will be doing the most iChat AV  
connections.

On my home system, I have both an iMac and a MacBook.  In my Netgear  
router's Port Forwarding setup, I have the following ports set :

5190-5190 (TCP), 5060-5060 (TCP/UDP), 5220-5678 (TCP/UDP), and  
16384-16403 (TCP/UDP)  all set to be forwarded to the IP  192.168.1.5  
which is on my internal network.

HOWEVER, even with the appropriate ports forwarded/opened, there is  
still a problem with many setups.  When you try to connect, do you  
read the log that is generated by the Connection Doctor in iChat?   
There is a common error, I think -8, that basically means that both of  
the computers are behind NAT routers.  That screws things up  
significantly.

Are you able to connect to the Apple demonstration accounts

appleu3test01, appleu3test02, appleu3test03, and appleu3test04?  Just  
put them in your buddy list, and they should automatically accept any  
incoming video chat requests.

Michael






On Jun 2, 2008, at 4:55 PM, Jesse Leo wrote:

> Hi all,
>
> We're trying to get ichat AV working from within our office to the  
> outside
> world. Per Apple's website we've opened up all of the ports on our  
> Firewall
> that they recommend, but still no luck. Does anyone have any  
> experience in
> getting this to work?
>
>
> Thanks,
>
> Jesse
>
>
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