On Mar 18, 2009, at 7:48 AM, Linda wrote: > On 3/18/09 7:30 AM, Ed Gould wrote: > >> I got an phishing email, so I thought I would report it. >> I went to the banks web site and I looked and looked and looked and >> could not find any contact information. >> The only way I could contact them was *IF* I had an account. >> Now you tell me who should I contact in those circumstances? > > There are several email addresses that just about every company has > created > in this day and age: > > abuse@[insertnamehere].com (or .net, or .info, or .us, or .biz, etc.) > postmaster@[insertnamehere].com > spoof@[insertnamehere].com > spam@[insertnamehere].com > > and even if those addresses aren't "live", domains can be set up so > that > mail that doesn't come to a legitimate email address is still > routed to > another box at the company. > > You might get bounces using one of those addresses, or you might > not. If you > get a bounce, well, you tried; if the email goes through, well hot dog > you've helped them out a little. > > One thing that hasn't been mentioned in the thread so far (that I've > noticed, anyway) is that when forwarding these emails to the proper > authorities, you should if possible include the long headers where > the real > info about sending IP, etc., is stored. > > You should also forward spam and phishing emails to spam at uce.gov. > The FTC > uses the crap that's sent to them to pursue legal action against > phishers. > > <http://www.ftc.gov/bcp/edu/pubs/consumer/tech/tec02.shtm> > > And, if you can handle yet ONE MORE forward of the email, that link > says you > should also send a copy to your own ISP, so that they can take > steps to > blacklist the IP the spammers are using. > > ~Linda > Yes I know about the "special" cases the point I was attempting to make was a typical user ie "joe six-pack" does not know about these. The web site, IMO if they are serious about stopping phishing should have contact information on the front page (or at least under a "contact" place where everyone has access to. Ed