[X4U] Unable to send mail

Richard H Stoddard richardstoddard at mac.com
Tue Mar 31 16:01:21 PDT 2009


I did Google and found the thread in the support forum. Seems it's an  
Apple server issue. The account is a .Mac account. I was able to send  
my initial post via the web access, but it's possible it had cleared  
up by then, because I was able to send a couple of minutes later with  
my mail app.

Sent from my iPhone.

On Mar 31, 2009, at 10:27 AM, Linda <xpressobean at mac.com> wrote:

> On 3/30/09 6:13 PM, Richard H Stoddard wrote:
>
>> "SMTP Protocol Error: 554 5.7.1 Service Unavailable for sergio52 at mac.com 
>>  -
>> Please disinfect your computer. [slot 2]"
>>
>> I have no idea who this sergio52 at mac.com is. Using Mail.app, I just  
>> get the
>> message that it was unable to connect to the smtp server.
>>
>> I did a virus scan over the weekend, so would be surprised if in  
>> fact my
>> system is infected.  Has anyone seen such an error message or have  
>> any idea
>> what's happening?
>
> I've seen Sergio before, several years ago, in relation to my .Mac  
> account.
>
> Google for that phrase (sergio52 at mac.com) and look in the Apple  
> Support
> forums. I don't remember the answer -- it was at least two years  
> ago, if not
> longer -- but I know I found the explanation/answer either on Google  
> or in
> the Support Forums.
>
> I was using Entourage, so it's not limited to a message only from  
> Mail -- is
> the account you're trying to use to send a .Mac account?
>
> ~Linda
>
>
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