[X4U] New iPad setup woes

[Ken Johnson]

OK - I did the "restore" using the backup file I made the day before the new iPad arrived, and presto, all my data files came back.  I'll manually add files and apps I had installed since then, but otherwise all OK.

Thank you very much!

Ken


On Aug 5, 2012, at 3:44 PM, Jim Warthman wrote:

> Hi Ken,
> It seems to me the issue is that, in order to get all your data, you MUST restore from the backup! Doing a sync, as you've discovered, will not solve your problem.
> 
> My suggestion is for you to do a factory reset on your iPad 2 and try the restore again. It would be most helpful if you can call AppleCare while you do this, so they can step you through the process.
> 
> I believe you can still recover your data.
> 
> Enjoy!
> 
> Jim
> 
> 

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