<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">I'm not sure what the terms of the promised upgrade were, but I used software up-to-date on the two iBooks that we purchased last month. Tiger arrived about a week later. This is the second time that I have used software-up-to-date, and in both cases I had to pay, although I think it was less this time around ($9.95)<DIV><BR class="khtml-block-placeholder"></DIV><DIV><A href="http://www.apple.com/macosx/uptodate/">http://www.apple.com/macosx/uptodate/</A></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Hope this helps.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Samantha</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR><DIV><DIV>On Jun 21, 2005, at 3:40 PM, Michel Treisman wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">.<SPAN class="Apple-converted-space"> </SPAN>It came with Mac OS X 10.3.5 from the Apple Store, with a promise of a free upgrade to Tiger, which hasn't yet happened.</FONT></P> </BLOCKQUOTE></DIV><BR></DIV></BODY></HTML>