<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">I'm trying to help my father over the telephone. Apple Mail won't launch on his G4 iBook running 10.4.8. It used to work fine. Everything else seems to work fine. But when he tries to launch Mail it bounces a couple of times (or half a time), but never starts up. I had him repair preferences. I had him run Preferential Treatment. I had him trash <FONT class="Apple-style-span" face="Lucida Grande">com.apple.mail.plist. Nothing seems to help. Can he reinstall just Mail from the Tiger installation disk? Tiger didn't come with the computer. I upgraded him to Tiger later on.</FONT><DIV><FONT class="Apple-style-span" face="Lucida Grande"><BR class="khtml-block-placeholder"></FONT></DIV><DIV><FONT class="Apple-style-span" face="Lucida Grande">Any suggestions would be appreciated. If I can't help him over the phone, I'll be trying to solve the problems myself when I visit for Christmas.</FONT></DIV><DIV><FONT class="Apple-style-span" face="Lucida Grande"><BR class="khtml-block-placeholder"></FONT></DIV><DIV><FONT class="Apple-style-span" face="Lucida Grande">Thanks,</FONT></DIV><DIV><FONT class="Apple-style-span" face="Lucida Grande"><BR class="khtml-block-placeholder"></FONT></DIV><DIV><FONT class="Apple-style-span" face="Lucida Grande">Jim</FONT></DIV></BODY></HTML>