<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">I had my DSL installed around ten years ago. Back then, the techs were not trained in installing for Mac. There was a web site someplace supported by Mac users who explained step-by-step the installation process for the various RBOC's, including BellSouth. It was very simple, even easier than installing on Windows. I don't remember the URL. <DIV><BR class="khtml-block-placeholder"></DIV><DIV>Then, BellSouth went to PPPoE. Again, BellSouth couldn't help us, so Mac users helped each other. There was a web site that walked me through that transition too. If you don't find your answer on this list, then it must still be out there somewhere on the web. <DIV><BR><DIV><DIV>On Sep 19, 2007, at 12:30 PM, Russell McGaha wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica"><SPAN class="Apple-tab-span" style="white-space:pre"> </SPAN>I guess it WOULD have been helpful to tell you what troubles I'm having. :)<SPAN class="Apple-converted-space"> </SPAN>I was stopped in the install wizard at "checking connection", it would not go past asking foe my username & PW (also the red internet light would not come on).<SPAN class="Apple-converted-space"> </SPAN>I was on the phone with support for about an hour last night, with the only result being ... "waite a few hours and try again; and if you still can't get on the Internet, call us back".<SPAN class="Apple-converted-space"> </SPAN>I tried again this morning with much the same result (didn't have time to go thru tech support this AM); so I thought I'd ask here and see if anyone else was having such problems.</FONT></P> </BLOCKQUOTE></DIV><BR></DIV></DIV></BODY></HTML>