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<br><div><div>On Oct 16, 2008, at 1:33 PM, Ken Schneider wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div>-- Continued from Part 2 --</div><div><br></div><div><div dir="ltr" align="left"><font face="Arial"><font size="2"><span class="879292507-26092008">- I</span><span class="879292507-26092008"><span class="879292507-26092008">f a machine problem occurs I have no way or trying to re-create that issue because your machine is unique to our company. With everyone using Dell and XP, it's a company standard and therefore can test and resolve user issues without user downtime.</span></span><span class="879292507-26092008"><span class="879292507-26092008"> If you use a unique Mac, we have no other platform to test issues.</span></span></font></font></div><div dir="ltr" align="left"><br></div></div></blockquote><br></div><div>I would suggest that the person is toeing the company line. Now whether he helped create it or just obeying "she who must be obeyed" are two different items that will have to be attacked separately. </div><div><br></div><div>This is a tough nut to crack and its not clear its winnable (in your environment). You are the one that is going to have to take the time and spend the hours doing the research. Do NOT expect the IT people to do this as they will stack the odds against you. If you do not have the time to do this then maybe its time to decide whether its worth the battle or not. I do not want to sound like a defeatist but you will probably loose. If your company is small then you have a decent chance of winning if its large then basically forget it and move on to either a better job or be prepared (as someone else put it) "assimilated".</div><div><br></div><div>Ed</div><div><br></div><div>ps: BTW I was in a (large) DELL environment 10+ years ago. When I asked for more memory I just couldn't ask for 4 MEG for Model X. I had to in addition give a serial number and a date that the computer was built so Dell could figure out what memory I needed. I do *NOT* know if this has changed but if DELL is still sending out PC's and made different by the day. That is a MAJOR reason, IMO to drop *ANY* manufacturer. Memory is cheap and there is no need to vary it by date.</div><div> </div><div><br></div></body></html>