I have a pretty new 14" ibook that went to a blue screen right before our family vacation in November. (Yay!) When we came back, I got apple care to try and fix it (I didn't know about booting from a disk). The second, less snotty applecare guy said i'd need a third party program to address some of the ibook's problems: invalid volume file count? Missing thread count? I'm a designer and a bit of a computer retard. The guy told me to get norton, disk 10 (??) or disk warrior. What have you used, what's worked, how should I pick? Thanks, Erin PS: alternative is to re-something the hard drive. Sounds scary!!