[P1] Utilities to run on ibook: dw vs. tt

[Don Hinkle]

I'm having a problem with Appleworks. Since I have applecare, wil they 
help me with that, or does software cost extra?
-don

On Wednesday, December 17, 2003, at 11:38  AM, Brian Olesky wrote:

> On 12/17/03 10:21 AM, "Erin Randel" <bluelight at en.com> wrote:
>
>> (nice that the manuals are online, where
>> you can't read them until you've fixed the machine
>
> But now that you have AppleCare, you can simply call the 800 number and
> they'll be happy to help. I call them at least 3 or 4 times a year, and
> they're always ready to walk me through any fix I need, occasionally
> spending over an hour on the phone with me till everything was working
> again. Of course, the call has to pertain to something that's covered, 
> which
> in my case is the iBook plus the Airport Base Station and Airport Card 
> which
> I purchased all at the same time. I find their tech people to be very
> gracious and accommodating, and while we're working through my covered
> problems, they're usually happy to answer most questions on related 
> subjects
> that may actually not be covered. I find most of their tech support 
> people
> are just like the people on this list--they like talking about Mac 
> stuff.
> ...

---------------
don hinkle is a writer & visual storyteller.
Soon, if all goes well and the creeks don't rise, more of his work will 
be available online. For now, check out http://villagedit.home.att.net