[P1] time to switch back

[david]

On 2/23/03 2:18 PM, "andy van der raadt" <letterspackages at telus.net> wrote:

> Anyway, introductions taken care of-- I was wondering if anyone has had any
> experience purchasing from PowerMax, before. I'm looking at a refurbed ibook
> 800/12" (I can't get past how poorly the case on the 700/12" looks-- what
> happened, apple?) as the discount and lack of tax more than makes up for the
> shipping to Canada, still leaving some spare change over what I'd get from my
> student discount, here at the University. However, in reading the fine print,
> I found the following disclaimer:
> 
> "Note: we do not pay return freight to us on any new or refurbished warranty
> issue!"
> 
> Would I be limited to having PowerMax take care of any "warranty issue" or
> would I be able to exercise the option of taking it to my local Apple
> Specialist/Service centre for repair? (westworld.ca or mymacdealer.com) The
> prospect of spending another 100$ CDN on return freight over a DOA ibook
> worries me, as I'm having difficulty coming up with the funds for purchase in
> the first place. (I almost gave in and bought a Vaio r505 or a toshiba!)
> 
> The customer testimony on the site maintains some rather glowing reviews (and
> of course it would-- why post negative comments?), but what do you guys think
> about them?

I had only one experience with PowerMax (a few years ago) and that is why
I¹ve had only one experience with PowerMax. It ended happily enough but the
company didn¹t make it easy and I had to get my credit card company to
withhold payment before it was resolved to my satisfaction. Just because I
had a bad experience doesn¹t necessarily mean the company isn¹t reputable,
but with so many other companies working hard to get my money I¹ve never
found it necessary to give PowerMax a second try. SmallDog.com gets my vote
big time. I¹ve bought lots of new and used stuff from them and been treated
well.

But I¹d be more concerned about buying a product outside of Canada. Hope
there are some Canadian folk on the list with experience. I suspect that
Apple Canada wouldn¹t honor the warranty but I don¹t know this for a fact. I
do know that when I traveled in Canada a few years ago and my power adapter
died two different Apple dealers in Ontario told me they couldn¹t do a
warranty replacement. I wound up buying an adapter and then utilizing my
local Apple dealer to get my money back since Apple didn¹t want to cover it.

David 

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All that is gold does not glitter, Not all those who wander are lost;
The old that is strong does not wither, Deep roots are not reached by frost.

davidwb at spymac.com