If it helps, for a 'soft' reboot, you hold down the ctrl and apple keys and hit the power button. Then it restarts and runs First Aid as it boots. They told me that when all else failed, this did the least damage. With 9 and before, sometimes programs just froze up. At that point you can't exit them and can't get anything to work. I haven't needed it in the 6 months I've used X because with it the program just quits and doesn't bring the whole system down. I'm hoping someone will define the difference. Pat On Wednesday, July 2, 2003, at 04:15 PM, Peter Nacken wrote: > I am guessing here, but I think forced means machine is not responding > anymore, so you either press the powerbutton for 10 secs and or take > power / > battery out .. > > Soft would be to stull have the chance to save / quit / close other > apps and > then just do "restart" ..