[P1] Repeat: [P1] CD won't close

Eric B. Richardson lbyron at comcast.net
Tue Jul 8 20:16:20 PDT 2003


At 1:55 PM +1200 7/8/03, Michael Adams wrote:
>Eric B. Richardson wrote:
>
>>I sent this on Sunday morning, but have seen no reply to it yet. I 
>>made some minor clarifications to the original message.
>>
>>I have a snow 500 iBook, and a minor bump jolted the CD drive open 
>>and now it won't stay closed. If I hold it closed the CD mechanism 
>>will work just fine.
>>
>>I have AppleCare for it, but Apple refuses to fix it under Apple 
>>Care. I was last told they want $430 to replace a CD-ROM on a 
>>computer that I only paid $900 for, not counting the $200 I spent 
>>for the AppleCare. I can replace it with a CD-RW for less than half 
>>that, almost a third, less than $200. Seems like there is probably 
>>a 50 cent piece of plastic that misaligned or broke.
>>
>>Does anyone have any suggestions before I send it for replacement?
>>
>>Meanwhile one of the little rubber feet ran away. I remember this 
>>discussion sometime ago about how to get replacements. Can anyone 
>>refresh my memory?
>
>
>I've had a quick look on my CD-RW drive, which is probably different 
>to your CD drive, but there seems to be a catch on the bottom of the 
>drive, towards the back of the iBook and near the bezel of the drive 
>(ie, top right corner when looking from above). On my drive this 
>pivots back towards the center of the drive, so I suspect when you 
>close the drive it clicks around something to keep the drive closed.
>
>You could try looking for something similar on the bottom of your cd 
>drive... see if it's stuck for a start. Or if it doesn't spring 
>back. Look for obvious problems. Other than that I can't help.
>
>--Michael.

I see the catch, but not anything for it to catch on. What should it catch on?



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