Thanks, Brian, it may be helpful. She was using the universal form, but didn't close it, so maybe that is the problem. I'll probably get into this more in a bit and this may help. I still don't get why my iBook didn't recognize the CD in the drive....odd, to me since it always does... Pat On Thursday, July 24, 2003, at 09:44 PM, Brian Pearce wrote: > Have a look at this web site... > > <http://biology.fullerton.edu/techtips/reading_problematic_cd-rom.html> >