Thanks Tom .. That sure is a great tool that has so far never caught my attention ... I also bet that my ISP techj support has never heard of it (I hear that I am the first ISDN customer here using mac ... I think I shjould charge them consulting fee .. Which of course I will share with the whole group here :) Well .. Network util is nice .. But in some ways just replicates what I see in the browser ... Sometimes I get lots of funky results .. Must of the time I get "host not found" .. And no info where it chokes .. But knowing this tool is great ammunition against those evil ISP people ! P on 6/4/03 4:24 AM, Tom R. no spam at tr5374 at csc.albany.edu wrote: > "Can't find server" messages typically mean the internet connection > isn't working. Try Network Utility>the Ping tab, and ping the > address you're trying to connect to in your browser. If ping > doesn't work, there's presumptively no connection to the address. > In the USA, you'd 1st do a quick ping to eg www.yahoo.com, since > you should bed able to assume such address is working. If ping > gives results for Yahoo, that implies the problem is with the > specific web address you're otherwise trying to reach, because > successful ping has verified network connectivity between you and > at least Yahoo, which includes between you and the general > internet. > > The Traceroute tab gives output showing the specific intermediate > steps between your computer and the address you enter. You can > read this to see where the route fails from your computer to the > address you want. So if ping to Yahoo doesn't work, try traceroute > to Yahoo and see how far packets get from your computer. If all > you see are lines of "* * *", nothing's being found anywhere > outside your computer, in which case try traceroute to "localhost", > ie to your own computer. If that doesn't produce a line showing > you being able to connect to your own computer in like less than > 1 millisecond, you have a problem with your own computer. If you > get a line showing a connection to the ISDN router/modem (I assume > traceroute would show such, but haven't ever used ISDN so can't > say for sure), but showing no IP addresses after that, it would > seem to mean the problem is the connection between that router and > the ISP. And so on. > > Network Utility is a gui for standard command line commands. If the > tech people for the ISP haven't checked or had you check these, they > really don't have *any* clue, these are the 1st things to try. > > (I'll note that sometimes traceroute seems to choke, and I have to > do a ping 1st to find a route, or vice versa, on my OS 10.1.4 iBook, > which has been too irregular for me to figure out any definite > explanation for and not worth the trouble until after I upgrade to > 10.2.) > > On Wed, 4 Jun 2003, Peter Nacken wrote: > . . . >> Now .. This setup worked great under modem ... But now I have often hard >> times accessing websites .. Especially on the iBooks connected to the >> airport signal .. While there is no problem with Chats and email ... >> Websites often give me "can't find server" messages .. I keep clicking that >> Url and after 3 - 21 times later it actually pops up ... >> >> I cannot even begin to fathom what is going on there ... The people on the >> ISP side have NO clue what I am talking about (they claim to support mac, >> but no one there has an idea .. When saying "I cannot even get google or >> yahoo, I get a call back later 30 minutes "we checked, google and yahoo are >> working fine" .. Whaaaa .. Life on the island :) > . . .