[P1] Logic Board problems again

[Jack Rodgers]

On Tuesday, March 11, 2003, at 08:50  AM, Brian Fish wrote:

> Help me out folks.  I just got my 600Mhz iBook in October. (2weeks 
> before
> the speed was raised and the price was dropped)  After 2 months it 
> started
> going crazy with the display turning green and pin-stripped and 
> whatnot.  I
> sent it to Apple and they said they replaced the logic board.  When I 
> got it
> back the casing around the ports was (and still is)  chipped and 
> loose.  I
> should have sent it back then but didn't want to part with it again.  
> Now
> tonight, out of no where, the display is going crazy again.  The 
> slightest
> movement of the iBook makes the display go black and white stripes and
> squares and everything locks up.  At this point, only owning the thing 
> for a
> few months, I'm completely frustrated with it.  Do I have a leg to 
> stand on
> to demand a new machine from Apple?  Ironically, I just ordered 
> AppleCare
> from Apple last night.  <sigh>

Assuming you bought the iBook new, when you bought additional Apple 
Care makes no difference, you still have at least half a years warranty 
based on your new purchase.

Warranties are meant to fix problems like these and there are lemon 
laws in some states that require a replacement if a unit cannot be 
fixed after a certain minimum number of tries. However, I am not 
qualified to answer how that works in your case.

You should call Apple for another repair and if necessary take a 
tranquilizer. I think a tranq is usually required when one has to send 
their books back for repair.  This is not quite as stressful as knowing 
you have to have open heart surgery but the difference in stress is 
quite small.

---

Simple Solutions for Simple Minds.  Jack Rodgers for President.

jackrodgers at earthlink.net
http://www.jackrodgers.com