On Wednesday, March 12, 2003, at 11:08 AM, Brian H. Warren wrote: > I called apple. They are sending me a box for me to return it and > they'll > fix it or something. > > I'll pray for it's expeditious return. > > The guy (conveniently named "Brian"), lauded me with the words "well > you've > tried everything I would have told you to try". So it was a pretty > quick > phone call. I basically told him the symptoms and all the stuff I'd > tried. > Getting a tech support person who accepts that s/he is talking to a functioning human being with a modicum of intelligence and computer savvy has really become rare. Apple was, at one time, the best in this regard and went downhill. But sometime this summer things began to improve again. (Or maybe I've just had my calls answered by the good techs.) =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+= Good qualities are easier to destroy than bad ones, and therefore uniformity is most easily achieved by lowering all standards. ~~ Bertrand Russell David =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+= Good qualities are easier to destroy than bad ones, and therefore uniformity is most easily achieved by lowering all standards. ~~ Bertrand Russell David