[P1] bad AppleCare experience on video repair

[Gloria Vogel]

No, never have seen it on my iBook, thank goodness!
On Wednesday, October 1, 2003, at 09:03 AM, Tom R. no spam wrote:

> I'm asking for reports:  Have people seen this?
> If you'd could report "yes" or "no" it would either
> encourage me to pursue the issue or maybe just
> accept this to-me substandard display.
>
> I've just had an unpleasant experience with AppleCare.
> My 12" 16VRAM iceBook has been left with a deranged
> display for about a second at the end of OSX (10.2.6)
> startup, at the end of the gray screen, _before_ the
> quick flashes and change to the blue background.  It's
> different every time and seems to happen every time.
> It started when they replaced the main logic board
> to fix a totally deranged video, and 2 returns (for
> this and to attach the trackpad they'd left loose)
> got no fix.  Repair says it is "commonly seen" in
> iBooks.  I've never seen it on my or on other iBooks,
> nor on any other Apple computer.
>
> The visuals can be like big black blocks or bands at
> various places on screen, the apple logo being like
> split up and the slices separated (think Steve Jobs
> would treat that as acceptable?), overall screen
> darkening, various dotted lines across the screen, etc.
> It is grossly obvious if you're looking at the screen
> at that time during startup.  Not very impressive,
> like showing up for a job interview with a big piece
> of food stuck in your front teeth when you first smile.
>
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