Same experience on my son's except I dropped it off at FedEx on Wednesday morning and had it back Friday before 10. Gary Robert Newman wrote: > Hi: > > Just wanted to relate my experience with AppleCare and my iBook. > Recently whenever I moved my screen on my 12" iBook a quarter inch back > or forward the backlight would go out. If I opened the iBook fully to > the stop and turned it on the backlight would not come on at all. On > Tuesday of last week I called Apple and they sent me a box which I > received on Wednesday. Thursday I mailed the computer to Apple Direct > Service in Memphis, TN. I was prepared for at least a week to 10 days > wait without my constant companion. When I arrived at work this > morning, within an hour, I received the computer back! Now that is > service! Many people had told me that AppleCare was the best money I > could spend and I can see why. For others who might have the same > problem, the part that they replaced was: Inverter/Sleep Assembly. > > Robert Newman