I recently posted about a display problem ("Re: plaid screen, rolling video"). Considering the results of the repair process, I'm wondering what others' experience has been with the Tennessee repair shop. I seem to recall someone posted about having to send her(?) iceBook back to Tennessee like 3 or 4 times, originally for a display problem, until finally being given a new replacement. My own just went back for its 3rd try, with this and the 2nd try maybe being caused by the repair shop. The 1st repair was a new main logic board, about as expected. Trying it in the Apple store, the trackpad stopped working; and a different display irregularity--at just the end of the OSX bootup gray screen--existed. Sent back to have those fixed, only the trackpad was fixed (wasn't connected, sounds like sloppy work) and nothing was mentioned about the display nor was it fixed. So my iceBook just went back, again right from the Apple Store since I checked it there, for the bootup display problem to be taken care of. A 14" iceBook I had repaired maybe a year? ago, for a sticky hinge and a sticky trackpad, went to Texas and came back fine. And I seem to recall all laptop repairs used to go to Texas. The label on the shipping box today said "Flextronics" or something like that, in Tennessee, Memphis I think.