Yes, when I sent in my G3 iBook for logic board repair, the hard disk was wiped. However, I heard from another who had that repair (on another board) that their hard disk data was preserved. The new logic board requires an OS upgrade for many users. So, that may be the reason for the wipe in some cases, but not others. Paul On Apr 26, 2004, at 7:31 AM, Scott Warren wrote: > I was talking to our Apple Rep the other day and she said that Apple > Care has dropped their backup policies so before you send in your > Apple computer, BACKUP YOUR DATA. No, they will not intentionally > wipe your drive, but if something does happen to the data, they do not > take responsibility for it.