On Feb 4, 2004, at 11:40 AM, Gene Merritt wrote: > I think Apple's next big thing in iBooks is to get 'em > to work as they should. ...and to add troubleshooting to software so that instead of just crashing or maybe turning out a crash log, it would offer suggestions as to what you should do to fix it and maybe fix it yourself. If the software is smart enough to turn up an error message then it should be smart enough to do something about that error message. --- Microsoft's anti-virus poster campaign <http://www.microsoft.com/education/?ID=SecurityPosters> leaves out the one poster that should be included <http://www.apple.com/switch/press/>.