That was also the verdict by the tech guy at work. I now have a temporary iBook while the first one gets sent "away." Fortunately, I was able to wake it up long enough to save all of my files so it's no great loss. I'm curious to see if the files on the hard drive are still there when it returns. Thanks. On Jan 21, 2004, at 12:42 AM, Michael Elliott wrote: > OK I've read your post more carefully...and now I'm not convinced that > it's the old-pinched-video-cable-at-the-hinge problem. Sounds like a > DEFINITE send-in to AppleCare to me. ----------------------- Gina Wallace Topsham, Maine -----------------------