A) its a free service ... Don;t expect a 24/7 person sitting there watching over us and hold our hands B) I am on a 500 MB cap ISDN/modem connect . So .. Yes .. I am mad too .. This has caused me quite some trouble .. Especially reading my own 1 year old posts ;) Switching from digest to regular mode solved the issue for me ... Seems that there is a set of things one can do to solve problems before blaming listmom ..