> > I too tried opening the link with Safari (latest version) & IE, and > could not. > I wonder why Ray and I could not access this link while Harry can. > Jim Someone suggested using Terminal and Traceroute and Ping. I did and here are the results for someone who knows what they mean. :-)) traceroute to www.navalhospital.com (208.254.3.160), 30 hops max, 40 byte packets 1 * * * 2 10.244.84.1 (10.244.84.1) 13.111 ms 10.404 ms 11.236 ms 3 btr02-p0-1.wtsdhe1.fl.attbb.net (24.129.10.85) 10.592 ms 9.4 ms 11.333 ms 4 btr02-p3-0.stsdrdc1.fl.attbb.net (24.129.10.65) 9.648 ms 10.461 ms 12.309 ms 5 c-24-129-20-19.se.client2.attbi.com (24.129.20.19) 39.423 ms 11.852 ms 10.297 ms 6 12.126.150.17 (12.126.150.17) 22.388 ms 40.195 ms 20.297 ms 7 gbr1-p70.ormfl.ip.att.net (12.123.32.106) 13.043 ms 22.942 ms 15.509 ms 8 gbr4-p70.ormfl.ip.att.net (12.122.5.125) 23.326 ms 13.561 ms 20.306 ms 9 tbr1-p012401.attga.ip.att.net (12.122.12.121) 23.284 ms 30.469 ms 30.371 ms 10 ggr1-p340.attga.ip.att.net (12.122.12.30) 30.611 ms 32.42 ms 25.74 ms 11 192.205.32.26 (192.205.32.26) 24.457 ms 23.716 ms 22.59 ms 12 0.so-2-3-0.xl1.atl5.alter.net (152.63.82.198) 23.912 ms 25.982 ms 23.905 ms 13 0.so-0-0-0.tl1.atl5.alter.net (152.63.10.102) 23.85 ms 24.49 ms 24.052 ms 14 0.so-4-0-0.tl1.dca6.alter.net (152.63.38.61) 64.188 ms 40.375 ms 39.847 ms 15 0.so-6-0-0.xl1.dca6.alter.net (152.63.38.70) 40.489 ms 41.117 ms 42.412 ms 16 0.so-6-0-0.wr1.iad6.alter.net (152.63.39.113) 46.377 ms 42.74 ms 42.595 ms 17 so-0-0-0.ur1.iad6.web.wcom.net (157.130.59.70) 43.735 ms 43.594 ms 43.722 ms 18 206.112.64.37 (206.112.64.37) 42.657 ms 43.424 ms 41.409 ms 19 * * * 20 * * * 27 *^C [Ray:~] rayr% ping www.navalhospitaljax.com PING navalhospitaljax.com (214.1.35.10): 56 data bytes ^C --- navalhospitaljax.com ping statistics --- 43 packets transmitted, 0 packets received, 100% packet loss Personally I do not consider using Terminal as "Basic" in troubleshooting. It is way beyond my skills. Anyway..... Raymond P Reedy