On Nov 30, 2005, at 9:32 PM, William Carr wrote: > Okay, yes, the other Shift+numbers work. !@#$%^*()_+ The > Ampersand didn't type. > > Now, I think it's software related. I replaced the keyboard two > weeks ago, and had the problem before the switch. This is a weird possibility. I replaced my old Tangerine iBook (OS 9.2.2) with my present iBook 14' because many of my shift keys stopped working and I needed my capital letters. I gave it away to a friend who just needed a simple word processor and didn't really care. Before I gave it to him, I removed all of my personal stuff and lots of third party apps. Wouldn't you know, it has worked flawlessly for him.....capital letters and all....ever since. I don't mind. I love OS X! May iBook 14' G4 OS 10.4.2