Hi Jack, Yes it happened to my last iBook. Keep your fingernails shorter and try not to type with your fingers perpendicular to the kbd. My 2¢ John On Dec 1, 2005, at 8:59 PM, Jack wrote: Help! My letters are disappearing! The symbols on the keys are being warn away at an alarming rate. The "L" is completely gone and others are soon to follow. Is this a problem for other users? Jack