Jack, I have just sent of a screen dump of all the replies to your keyboard problem to a teacher I work with who is on her second keyboard. She got a new iBook from our Ministry of Education not long ago (all teachers in NZ get a heavily subsidized laptop) and I noticed the keys on her keyboard were wearing out the other day. When I pointed it out, I was shocked to learn that this was a replacement for the first that had worn out, and it was happening again. This is just to let you know it is happening in Kiwiland too, and seems to be yet another quality control problem we have to put up with with the white iBooks. Anyone else feel the most reliable laptop they have had is the old Clamshells? I had a dozen indigos at a tertiary teacher training institution and I carted them all around the country running workshops with groups of distance learning students. They never missed a beat, despite being carted by land, sea and air into some pretty wild country. Just my penny's worth H South Island New Zealand On 2/12/2005, at 2:59 PM, Jack wrote: > Help! My letters are disappearing! > > The symbols on the keys are being warn away at an alarming rate. > The "L" is completely gone and others are soon to follow. > > Is this a problem for other users? > > > Jack