I had a similar problem not to long ago, it turns out there was a corrupt file attachment. Try limiting the attachment down load size to a small number(preferences) then once it downloads the messages, delete the attachments from the server or If you can access the account using a different client try removing the message/attachments from the server. That solved my problem. good luck Brian G4 gigE 1.0 GHz Powerlogix, 1 GB RAM On Jul 7, 2005, at 11:14 AM, david wrote: > On Jul 7, 2005, at 1:15 PM, Stan Marks wrote: > > >> Hello, >> >> I have been using MS Entourage on my iBook 700 for over two years >> with no >> problem; however, a couple of days ago, Entourage began to crash >> whenever it >> tries to retrieve mail from Allvantage. It does *not* crash when >> receiving >> mail from my other POP account (Comcast.net), and it does appear >> to be able >> to send mail through Allvantage and Comcast without any problem >> (...as >> evidenced by this message)! >