[iBook] Entourage crashing

Stan Marks swmarks at allvantage.com
Thu Jul 7 11:57:10 PDT 2005


On Jul 7, 2005, at 1:14 PM, david wrote:

> On Jul 7, 2005, at 1:15 PM, Stan Marks wrote:
>
>> Hello,
>>
>> I have been using MS Entourage on my iBook 700 for over two years 
>> with no
>> problem; however, a couple of days ago, Entourage began to crash 
>> whenever it
>> tries to retrieve mail from Allvantage. It does *not* crash when 
>> receiving
>> mail from my other POP account (Comcast.net), and it does appear to 
>> be able
>> to send mail through Allvantage and Comcast without any problem (...as
>> evidenced by this message)!
>
> The fact that Entourage only crashes with the one account suggests the 
> problem is not database corruption. I've had this happen with two 
> different accounts. One account was on a server that was under a DOS 
> attack and was very slow to respond and Entourage was unable to 
> gracefully disengage. The second account was on a server that sent an 
> error message that Entourage didn't recognize. As you experienced, I 
> could get email from these two servers with other programs. In the one 
> case once the DOS was over my problems ended. In the other I contacted 
> the server's administrator and the issue was resolved.

I've already sent a message to my ISP's tech support. Maybe the problem 
is on their end...

-- 
Stan Marks

A waist is a terrible thing to mind.



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