After some good advice here a few months back, I finally purchased an external monitor through tigerdirect.com. Great price and the monitor looks terrific. Absolutely plug and play. If you're friend wants an external monitor and it's not an Apple, don't expect the Mac genius to have much information, intelligible or otherwise, to impart to your friend - Apple wants your friend to purchase one of their beautiful, but expensive monitors, not a monitor from another manufacturer. If your friend just wants an inexpensive monitor, check out tiger or newegg.com, etc. There are lot of choices, and prices are down on 17" and 19" monitors - I see tiger.com is offering a monitor for $20 less than I paid two weeks ago. Yes, there are a bewildering array of choices, I went for the DCL 19" monitor, it had specs as good as any of the other lower-priced models, lots of positive reviews. Most lower-priced models are around $250 (w/rebate), and they go up in price from there, particularly with the better known brands. Two possible problems with the iBook and an external monitor: 1) Screen resolution will be limited to what your friend has on her monitor, and external monitors usually have higher (i.e. getter looking) resolution - the image won't be quite as sharp as it is on your iBook. But it won't be a poor image. 2) As mentioned before, the iBook only works in mirror mode - that is, what you see on the screen of the iBook will appear on the external monitor. It won't be possible to put windows from one or more programs up at the same time, in each of the monitors - for example, your e-mail visible on one monitor, while an Appleworks datebase is visible in the other monitor. However, these are minor drawbacks. Your friend should purchase the external monitor, plug in with the VGA adapter, and have fun. A little piece of software, Screen Spanning Doctor, will unlock the higher resolution the external monitor is capable of providing, and it will also allow for dual monitor mode. Using dual monitor mode is bit complicated to set up and understand the first time or two, and I understand using the software that allows this in theory can void the warranty - on the other hand, the software can be removed. I installed the software for my monitor, it was easy and I have the functionality of a PowerBook with my iBook. Dave -- http://www.davewyman.com http://www.idrivebackroads.com (Guidebook to Northern California) This mail is a natural product. The slight variations in spelling and grammar enhance its individual character and beauty and in no way are to be considered flaws or defects.