[iBook] <OT> CompUSA

[Jeanne Douglas]

--- Joel Esler <eslerj at gmail.com> wrote:
> We have no Fry's on East Coast.. :(  I went a Frys in Pheonix one
> time.  I was in heaven.

I love Fry's. You just have to know that you won't get any service when you go;
it's just for the heavenly browsing. 

You do your homework before you go there and don't expect any customer service.

> On 5/24/05, Clark Martin <cmmac at sonic.net> wrote:
> > At 9:13 PM -0400 5/23/05, david wrote:
> > >On May 23, 2005, at 8:53 PM, Samantha Cornell wrote:
> > >
> > >>My question is: is this they type of experience that others have
> > >>had at CompUSA?  We had a similarly difficult experience there when
> > >>we bought our iMac last year. If so, why on earth are they the
> > >>Apple authorized store?  It would seem that there are much better
> > >>alternatives. i would expect this level of customer service at a
> > >>fast food resturaunt or even a convenience store, but it seems out
> > >>of line when purchasing a computer.
> > >
> > >Over the years I have collected an amazing array of CompUSA
> > >incompetence stories which runs the gamut from iMacs to memory, from
> > >Compaq to printers, from CD-R media to printer paper, from lies
> > >about service contracts to broken computers returned more
> > >dysfunctional after the repair. You might ask, "Why do you continue
> > >to shop there?" And my answer is that I haven't willingly shopped
> > >there since the unveiling of the original iMac but while I was still
> > >in the support biz many of my clients chose to shop there - a time
> > >or two. The only store that can rival CompUSA in incompetence, lies,
> > >and questionable business practices is WorstBuy.
> > 
> > Clearly you are unfamiliar with Fry's

Jeanne

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