A friend has an AL 12" iBook, running 10.3.5. Kind of a mess from the get-go because a guy SHE DOES NOT TRUST got it for her and did the startup and initial install, so she's nervous because HE KNOWS HER PASSWORDS. I showed her how to change the password, but still there's the problem that this guy is an IT person so knows how to get around that. He set up the Master Password, which she tells me is different from her Screen Password, and she doesn't know it. So he can make changes on her computer but she cannot. It's been a while since I installed on my 'book, but I don't remember a Master Password. Questions: Is there such a thing? Is it different from the Account Password for the Admin? If so, is there a way for her (or me operating on her behalf) to uncover it so she doesn't feel vulnerable to this guy, or do we have to reinstall the OS? thanks... -donald henry hinkle --------------- Please remember to help feed the starving—click daily on http://www.thehungersite.com AND http://www.theanimalrescuesite.com.