She doesn't. Just do an archive & install. This will keep all your 3rd party software & your preferences. It will put your old OS in a seperate folder. --- James Paul Manley Albuquerque, New Mexico Jim Manley's Photoshop Elements Page http://www.geocities.com/jim_p_manley/index.html On Nov 26, 2005, at 8:41 PM, Don Hinkle wrote: >> If he has access to the computer, then run -- do not walk -- to >> the computer, back-up data, wipe disk, and reinstall OS, and >> reinstall data and Programs. Don't bother to talk to him, nor to >> answer my most obvious question: "Why is this person in your life >> in the first place?" > > To answer your question: her ex-hubbie employed the guy to set up > her Mac. She doesn't trust him because he's in ex-hubbie's pocket. > > WHY does she have to wipe the disk and reinstall everything from > backup just to reinstall the freeking OS?????