[iBook] Installed security update now iBook will not boot

[Robert Crawford]

I tried repair permissions. I also tried verify, from the OS dick, I got
"the underlying task has reported failure on exit (-9972)"

I then tried erase and a reinstall. It did not work. The erase seems to have
worked and the OS disk ran at normal speed after I did that. However, I got
the message The software can not be installed, please try again (something
like that). Now the iBook is back to running very slow as I try to open the
disk utility again.


On 8/12/06 09:52, "James Paul Manley" <listmonger at gmail.com> wrote:

> I would be willing to bet that disk utility would fix it. First
> repair permissions then disk first aid. All these are on your OS
> install disks.
> 
> Give it a try.
> ---
> James Paul Manley
> Albuquerque, New Mexico
> 
> Jim Manley's Photoshop Elements Page
> http://www.geocities.com/jim_p_manley/index.html
> 
> Jim Manley's Photo Retouching Page
> http://web.mac.com/jamespmanley
> 
> 
> On Aug 12, 2006, at 10:44 AM, Mary H. wrote:
> 
>> At 9:04 AM -0700 8/12/06, Robert Crawford wrote:
>> 
>>> It still is not booting. I tried booting with cmd-v. It gave me no
>>> messages.
>>> I tried doing an OS reinstall. I got the message, "there were errors
>>> installing the software." I then ran disk utility and got sever al
>>> red
>>> errors with fsck.
>> 
>> This indicates that the file directory was messed up.
>> 
>>> I then tried a delete and reinstall
>> 
>> Do you mean that you erased the drive and then tried to install a
>> fresh copy of OS X? Completely erasing and then installing should
>> work for you, unless you have a mechanical problem with your drive.
>> 
>>> The Apple Hardware Test disk is telling me that there is no mass
>>> storage
>>> device found (it also failed to see my USB mouse). Is it possible
>>> that this
>>> update killed my hard drive?
>> 
>> Software updates can't damage drives. They can however expose
>> previously existing corruption of the installed system.
>> 
>>