Friends, Last week I picked up a copy of David Shipley and Will Schwalbe's "Send" (subtitled "The Essential Guide to Email for Office and Home" ). The dust jacket lists "The email that's unbelievably vague" as the first Deadly Sin of Email. Rather light reading for most of us on the list, but I do recommend it. Then give your copy to a friend or relative who seems either technophobic or just clueless when they express themselves via email. Best wishes, Patrick Draine