[iMac] Mail Problems

[John Griffin]

You will probably need to set up a new account in your email client  
software (Mail.app, Entourage, Outlook, etc.). It would be something  
like "patdart2 at suddenlink.net". You might need to submit a new  
password (or resubmit your old one) to the tech people at Suddenlink  
and configure the account settings with them on the phone line with you.

Quite a few times my ISPs have changed hands, but the transition is  
always painless because the buyer will set things up so that all  
previous mail addresses would be recognized (but new accounts usually  
have to have the changed ISP in the address name.) The takeover  
company has obviously not done this (which does not exactly inspire  
confidence for the future...).

Good luck...

jg

On 19-May-07, at 5:13 PM, Pat wrote:

> My last ISP sold to Suddenlink.net and I've spent a couple of hours  
> with their tech people trying to figure out why I was not getting  
> email from them...but was from my .mac account...and, for a  
> temporary solve, the tech set it up to forward to .mac.  Has anyone  
> else had this problem, and if so, how did you solve it?  All  
> settings look fine to both of us.
>
> TIA

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